Privacy Policy
Last updated: February 2026
Who we are
Total Emphasis is a content strategy and ghostwriting consultancy operated by Keith O'Brien. This website is located at www.totalemphasis.com.
Information we collect
We collect information you voluntarily provide through our contact form:
- Your name
- Your email address
- Your message content
We do not collect sensitive personal information, financial data, or information from minors.
Analytics
This site uses Google Analytics 4 to understand how visitors use the site. GA4 collects anonymized usage data including pages visited, time on site, and general geographic region. This data is used solely to improve the site experience. Google Analytics may use cookies to distinguish unique users. You can opt out by using a browser extension such as the Google Analytics Opt-out Browser Add-on.
How we use your information
Information submitted through the contact form is used exclusively to:
- Respond to your inquiry
- Follow up on potential work together
We do not sell, rent, or share your personal information with third parties for marketing purposes.
Third-party services
This site uses the following third-party services:
- Vercel — hosting and deployment
- Resend — contact form email delivery
- Google Analytics 4 — anonymized site analytics
Each service has its own privacy policy governing how they handle data.
Data retention
Contact form submissions are retained only as long as necessary to respond to your inquiry and for reasonable business record-keeping. You may request deletion of your data at any time by emailing us.
Your rights
You have the right to request access to, correction of, or deletion of any personal information we hold about you. To make a request, contact us at keith@totalemphasis.com.
Changes to this policy
We may update this policy from time to time. Changes will be posted on this page with an updated revision date.
Contact
Questions about this policy? Reach out at keith@totalemphasis.com.